A major roofing project requires more than quality materials. Homeowners also need responsive communication, dependable project management, and a contractor that stands behind their work. When this homeowner in Ann Arbor, MI chose Performance Roofing and Siding for a large residential roofing project, our team delivered professional service from the first consultation through the final follow-up.
By combining experienced project management with skilled installation crews, we ensured the homeowner received prompt answers, timely service, and a roofing system built for long-term performance.
Location: Ann Arbor, MI
Service: Residential Roofing Installation
Equipment Used / Tools: Roofing tear-off equipment, extension ladders, safety harnesses, pneumatic nail guns, architectural shingles, underlayment, flashing materials, magnetic nail sweeper, and professional cleanup equipment.
Crew: Kevin, Certified Roofing Installation Crew, Project Management Team, and Cleanup Crew.
Completion Time: 2 Days
The homeowner wanted a roofing contractor that would remain available even after installation was complete. Responsive communication and dependable customer service were just as important as the quality of the roofing installation itself.
The project also required prompt follow-up after the homeowner had a question following completion, demonstrating the company’s commitment to long-term customer satisfaction.
“Performance Roofing and Siding provided outstanding service from beginning to end. Kevin was always available, even answering our questions on a Saturday evening. He personally came out the following Monday to make sure everything was taken care of. The professionalism, responsiveness, and customer service were exceptional, and we will absolutely use Performance Roofing and Siding again.”
— James May
Performance Roofing and Siding is a GAF Master Elite Certified Contractor, placing the company among the top 2% of roofing contractors nationwide. Homeowners throughout Ann Arbor and surrounding Michigan communities trust our experienced team for professional roof installations, responsive project management, and exceptional customer support before, during, and after every project.
Kevin coordinated every phase of the roofing project, ensuring the homeowner remained informed throughout the installation process. After the work was completed, he continued providing outstanding customer support by responding promptly to questions, including outside normal business hours.
When the homeowner requested additional assistance, Kevin personally visited the property on the next business day to resolve the concern quickly and professionally. Our commitment to quality workmanship and responsive service ensured the homeowner felt confident in both the completed roof and the entire experience.
Yes. Performance Roofing and Siding provides professional residential roof installation services throughout Ann Arbor and surrounding Michigan communities using premium materials and certified installation methods.
Absolutely. Our team is committed to ongoing customer service and is available to answer questions and address concerns even after your roofing project has been completed.
Performance Roofing and Siding combines GAF Master Elite certification, experienced roofing professionals, dedicated project management, premium materials, and exceptional customer care to deliver roofing systems homeowners can trust.
The homeowner received a professionally installed roofing system backed by exceptional customer service and responsive project management. Kevin’s commitment to communication and prompt follow-up reinforced the company’s dedication to standing behind every project long after the installation was complete.
Another successful roofing project in Ann Arbor, MI demonstrates why homeowners continue to choose Performance Roofing and Siding for dependable craftsmanship, outstanding service, and long-lasting roofing solutions.
If you’re planning a roof installation in Ann Arbor, MI, contact Performance Roofing and Siding today. Our experienced team provides free estimates, expert roofing installation, and responsive customer service from your first consultation through the final inspection.
Performance Roofing and Siding proudly serves Ann Arbor, Pontiac, Grand Rapids, and surrounding communities throughout Southern and Western Michigan.
